Who We Are

“To our team, it’s personal!  Senior care is our calling, not our job.  Our own families and loved ones have endured many of the same hardships and challenges that our clients face.  That’s why we choose team members with the right educational background, years of expertise in the industry, personal experience and most importantly the heart and passion to serve our clients and their families!

Christy Baynes, President & Founder

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Christy Baynes, MSHA, MBA, CMC

Christy Baynes is President and Lead Geriatric Care Manager of LifeCare for Seniors, Inc.  She has dedicated herself and career to helping seniors and their families.  Along with her education and professional experience, Christy has also cared for members of her own family with dementia and other chronic illnesses.

Christy holds a Bachelors Degree in Psychology from the University of Alabama as well as a Master’s in Business Administration and Master’s in Science of Health Administration from the University of Alabama at Birmingham.  She also holds a Certificate in Gerontology from the University of Alabama at Birmingham.  Christy is a Professional Member of the National Association of Aging Life Care Specialists.  She is certified as a Care Manager (CMC) by the National Academy of Certified Care Managers.  Christy is one of only two Certified Care Managers in central Alabama.

In addition to her education, Christy’s experiences in the field of aging have been very diverse. They include the following:  assisted living, specialty care assisted living, in-home care, community councils on aging, Alzheimer’s and aging research, long-term care insurance, elder care coordination, geriatric health education and caregiver support groups.

Christy has served on the state’s Long-term Care Rebalancing Advisory Committee, where she was one of four community individuals appointed by Alabama Governor Bob Riley in 2009.  She served on the Executive Board of Alzheimer’s of Central Alabama (ACA) from 2006 – 2015, where she received the Mitzi Kronenberg Service Award in 2008.  Christy was President of the Board from 2009 – 2012 and also served on the Endowment Board for ACA.

Christy is very active in her church, Canterbury United Methodist Church.  Most recently, she is a former Lay Leader and Leader of Church Council.  For many years she served on the planning committee for the Canterbury Beeson Forum on Aging.  She is past Leader of the Senior Adult Council and Radical Hospitality Team.

She and her husband, Allen, reside in Birmingham with their two children and fur baby.

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Linda Bottoms, RN

Linda serves as LifeCare for Seniors’ Lead Nurse Care Manager and clinical advocate.  She joined our team in 2016 with over twenty plus years of nursing experience.  Her primary focus has been case management and in-home nursing.  Linda also helped care for her grandmother and other family members.

Linda received her Nursing degree at Samford University in 1994.  She worked two years in the in-patient setting with ICU and medical-surgical patients.  After leaving the in-patient setting, she served as a home-health nurse for Gentiva Home Health Services.   She worked in home health for over fifteen years, where she provided direct patient care and supervised LPNs, home health aides and other ancillary staff.

After leaving Gentiva, Linda served as a Nurse Care Manager for an in-home care provider and was responsible for admission and follow-up assessments for Medicaid, Workman’s Compensation and private duty clients.  She also led staff orientation and training for caregivers and nurses.  Linda received her certification as a Care Manager from the National Academy of Certified Care Managers and was a member of the National Association of Professional Geriatric Care Managers.

Linda and her husband, Steve, live in Birmingham and are very active in their church, Mountaintop Community Church, where they lead various small groups.  Steve and Linda volunteer with Raleigh’s Place, where they created Katie’s Closet in memory of Steve’s daughter, Katie.  This ministry provides clothes, shoes, and various accessories to foster children and families that are in need.

Together, Linda and Steve have four children and six grandchildren.  Family is very important to them and Linda loves to accompany her grandchildren on field trips, attend sporting events and more.  She’s an incredible cook and her Louisiana-roots come through her amazing Cajun cuisine.

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Nicole Crawford, MA, SRES

Nicole joined the LifeCare for Seniors team in December 2017 as our assisted living/memory care specialist and Care Manager.  She is also a licensed real estate agent and holds the designation of Senior Real Estate Specialist.  She holds a Bachelor of Science degree in Psychology from the University of Alabama at Birmingham (UAB) and Masters of Arts in Gerontology from the University of South Florida.  Nicole has an incredible passion and love for helping seniors and their families.

Nicole began her health care career in academia, where she worked for the University of Alabama at Birmingham’s Center for Nursing Research.  She worked on various nursing grants, including Alzheimer’s and Parkinson’s caregivers’ education research.  In 2004, Nicole moved to Tampa, Florida and worked full-time as an Assisted Living Director while pursuing her Masters.  After completing her graduate work, she returned to Birmingham and worked with the UAB Study of Aging and Mobility.

Over the past ten years, Nicole has worked in leadership positions in the community setting:  nursing home, assisted living and specialty care assisted living.  She became a licensed, Category II Assisted Living Administrator (ALA) in 2013.  Before joining the LifeCare for Seniors Team, Nicole served as the Assistant Assisted Living Administrator at St. Martins in the Pines.  She is also a licensed Real Estate agent and specializes in assisting families downsize and relocation.

Nicole is also very active with Alzheimer’s of Central Alabama and served on the Board of Directors from 2009 through 2016.  She was President of the Board from 2012 through 2016.

Nicole and her husband, Derry, have two young children.  They enjoy exploring Birmingham’s parks and outdoor venues with their children.  Nicole and Derry are members of Mountaintop Community Church.

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Amy E. Roberson, M.Ed, CMC, CECC

Amy is a Certified Care Manager from the National Academy of Certified Care Managers and has been an Advanced Professional member of the Aging Life Care Association since 2015.  She holds a Bachelor of Science degree and a Master’s of Education degree in Counseling from the University of Montevallo.  She has worked in mental health, hospice and elder care.

Amy has over 25 years of experience in the health care industry.  She began her career in mental health, where she worked for fifteen years.  After leaving the out-patient setting, Amy worked eight years with patients, families and health professionals as a Bereavement Coordinator for in-home hospice.  She has also served as an Elder Care Coordinator for an elder law firm and received her Certification in Elder Care Coordination.

Amy helped care for both of her parents and understands the feelings of being overwhelmed and the complexity of the responsibility.  Her primary goal is to help seniors and those who care for seniors, navigate the complicated health care system while helping them find, receive and pay for quality care.

Amy volunteers with New Beacon Hospice and is an active member at the Church of the Highlands.  Family is very important to Amy and she spends a lot of her free time with her great niece and siblings.  She has a beloved fur baby, Kitty, and enjoys gardening.

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Allen Baynes, SRES

Allen Baynes joined LifeCare for Seniors the fall of 2017 to assist with business growth and development.  He also works for LAH Real Estate where he is a Senior Real Estate Specialist and owns Baynes Properties.  On Sundays in the fall you can see Allen on National Football League (NFL) fields throughout the country where he works as an NFL official.  He recently completed his tenth year in the League as a Side Judge #56.

Allen enjoys speaking at senior programs and churches, where he tells stories from the gridiron. His presentation, “Make That Call” allows participants to review plays from previous weeks’ games and give their ruling as if they were an on-field official in an NFL game.  This interactive program is both informative and a lot of fun.

In 2016 Allen was recognized as Volunteer of the Year by Alzheimer’s of Central Alabama (www.alzca.org).  ACA is an organization he loves to support and has helped raise over $75,000 for the organization through contributions such as “A Weekend with a NFL Referee”, Super Bowl Ticket Raffles, personal giving and other auction items at their annual spring Garden Art Party.

Allen and Christy are blessed to have a wonderful team of Care Managers helping families in Central Alabama.

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Payton Donalson

Payton Donalson joined the LifeCare for Seniors Team in January of 2020 after completing her Healthcare Management degree from the University of Alabama at Birmingham (UAB). She serves as our Office Manager and our Thoughtful Engagement Coordinator.

Payton is originally from Spanish Fort, Alabama. Throughout high school and community college, Payton accumulated five years of volunteer experience at several assisted living homes on the Alabama Eastern Shore. Her favorite part of volunteering was planning events and building interpersonal relationships. These experiences were a major influence for her desire to pursue a career within the geriatric community.

Payton began her studies at Faulkner State Community College, where she was an ambassador for the school. During this time at community college, she played flute and piccolo for the Baldwin Pops Band in Fairhope, AL. She transferred to UAB her sophomore year, in pursuit of a Bachelor of Science in Healthcare Management.

While working on her degree, Payton worked as a student assistant for the UAB Department of Neurology, Memory Disorders Clinic. During her time at the Memory Disorders Clinic, she worked alongside the clinical manager and office administrator. Her position allowed her to generate new office protocols and she was responsible for producing and storing clinical documents. She also held a position as a Resident Assistant for the UAB Residence Life Department. These experiences assist Payton with all of her roles at LifeCare for Seniors, as well as well as her personal life, making her a well-rounded source of support.

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Professional memberships

AgingLifeCare_Member_Logo_TMWe pride ourselves in our commitment to stay abreast of the ever-changing landscape of senior services and aging research. To this end, our Aging Life Care Managers are members of the following professional organizations:


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